I have a top-up balance but want to subscribe

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  • I have a top-up balance but want to subscribe

It is currently not possible to start a subscription while having a top-up balance above 0. You must either use your balance until you've reached 0, or get in touch with us.

We will reset your balance to zero and depending on your balance count, we might be able to generate a unique coupon for you to even out your balance when starting a subscription.

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